24 Aug Blue Burro Goes to Dealership for Jeep Airbag Recalls
The Blue Burro(Left) was one of the millions of cars affected by the global airbag recall. I received a letter notifying me of the recall and instructions on how to proceed.
I have heard many horror stories about Jeeps and dealerships and was very nervous about taking the Burro in.
I was contacted by Roxanne from the local Jim Click dealership and made my appointment. The handoff was smooth and Roxanne was very professional. I was nervous all day long worried about if I would have a bad dealership story to tell.
I received a call from Roxanne before the promised time. I got a ride to pick up the Blue Burro. Roxanne saw me on the parking lot and came to greet me and direct me to the counter for paperwork. I signed out the Burro and we were pleasantly on our way.
I have no horror story to tell. Roxanne was professional and considerate and the Jim Click dealership processed the whole transaction well above my expectations.
I can not speak to warranty or purchase issues but as far as service on a recall, Jim Click and Roxanne are top notch.